Dhaka Head Office
Address: 12/A, Gulshan-1, Dhaka
Phone: +880 1700 000 101
Hours: 10 AM to 8 PM
Phone, email, and official help center all in one place; Dhaka and Bangladesh users typically reach the right department within 3 minutes
Download APK View Help Center
165,944
Active user
4.2/5
Average Rating
22,450
Review Count
99.5%
Uptime
These numbers show that support is not just a name; the official team has operated since 2017, so contacting them won't lead you astray
Address: 12/A, Gulshan-1, Dhaka
Phone: +880 1700 000 101
Hours: 10 AM to 8 PM
Address: 44, Agrabad CGS Road, Chattogram
Phone: +880 1700 000 202
Hours: 10 AM to 8 PM
Address: 18, Zindabazar, Sylhet
Phone: +880 1700 000 303
Hours: 11 AM to 7 PM
Address: 27, Khan Jahan Ali Road, Khulna
Phone: +880 1700 000 404
Hours: 11 AM to 7 PM
Calls from Dhaka, Chattogram, Sylhet, and Khulna are recorded quickly; if you keep bKash, Nagad, and Rocket details handy, the process is faster.
Password, OTP, and device check can be done in 2 minutes if needed Registration Page View and Verify Accounts
Allow APK installation on Android, then open bdbaji App Steps in the guide are clear
Keep reference numbers for bKash, Nagad, and Rocket Payment Information The page has answers to common questions
In the Help Center, usually 3 types of questions come first: account, app, and payment, so writing briefly you will receive faster answers.
Describe in one line what is stuck; a screenshot helps the support team locate it quickly
Login, payment, or the app you need, provide that; wrong tag will delay the answer
Keep the ticket number, then check updates in one channel; sending multiple messages slows progress
Bring the ticket number before arriving at the office; that way the desk can locate the file in 2 minutes
Mailing address: bdbaji Customer Support Desk, 12/A Gulshan-1, Dhaka, Bangladesh; write your account email and phone number on the envelope
Calls from Dhaka tend to come more at night, so contacting between 10 AM and 2 PM reduces wait time
For general questions, answers come in 10 to 30 minutes; for complex tickets you’ll get a follow-up the same day
Yes, with the reference number and time, verification becomes easier; Nagad and Rocket can be shown in the same way.
Bring national ID, phone number, and ticket ID; with these, work won't stop.
The online help center is available around the clock; the office desk is open at specific times.
Yes, sending a ticket from the App is convenient. APK Download If you do it, that will be useful first.
With the correct ticket, clear language, and local payment information, bdbaji Support works faster; keeping Dhaka, bKash, Nagad, and Rocket information together makes the answer easier.